John Crawley | Cloud Support Engineer @ Amazon, Indie Developer

LinkedIn | GitHub | [email protected] | Dublin, Ireland

Summary

I’m a Cloud Support Engineer at Amazon specialising in container services like EKS, ECS, and ECR, with a strong passion for technology and hands-on experience in iOS development, Python, DevOps, and machine learning. Previously, I interned at Cylynt, where I automated AWS tasks using Python and supported frontend development. I’ve also worked with Netflix productions in high-pressure logistics roles. Outside of work, I host a weekly Japanese-English language exchange and learn Japanese in my spare time.

Technical Skills

  • AWS: EKS, EKS-A, EKS Launch Wizard, ECS, Fargate, App Mesh, Batch, Cloud Map, ECR, Prometheus, X-Ray
  • Databases: MySQL, SQL, MS-Access, AWS RDS
  • Networking: IP addresses, CIDR, subnets, NAT, firewall rules, ports, DNS, DHCP, routing
  • Operating Systems: MacOS, Linux Windows
  • Languages: Python, Swift (UI KIT), Java
  • Frameworks: MVVM, Flask, React
  • Tools: Docker, Git, VS Code, Jira
  • Testing: Unit-Testing, Test-Driven Development (TDD)

Experience

Amazon (Cloud Support Engineer - Containers) | July 2024 - Present (10 months) | Dublin, Ireland

  • Provided technical support for AWS customers that use container services (i.e: EKS, ECS etc)
  • Troubleshooted and replicated customer issues by recreating the customer's environment to diagnose the problem
  • Provided customers with the best practices for container services
Cylynt (DevOps - Intern) | Feb' 2022 - August 2022 (8 months) | Dublin, Ireland

  • Implemented testing scripts and automation scripts
  • Utilised AWS with Python for S3 Bucket operations
  • Contributed to the frontend development with Oracle Apex
  • Used AWS Athena to help the team
Netflix - Alfea 2 Productions DAC (Temporary Road Crew) | Aug' 2022 - Sept' 2022 (2 months) | Wicklow, Ireland

  • Coordinated traffic in a one-way street system at a T-junction
  • Managed transportation logistics for actors, props, and equipment
  • Demonstrated clear communication skills within the team.
  • Thrived in high-pressure situations, particularly during peak traffic times.

Education

    BSc (Hons) in Computer Science (2.1 Honours) at NCI | 2019 - 2023 | Dublin, Ireland

Interests & Activities

  • Every Sunday for over two years, I have been organising and hosting a welcoming environment for a Japanese and English language exchange meet-up, that averages 15-30 participants to engage in meaningful and cultural exchanges and is inclusive to all language levels
  • I volunteer at Experience Japan Hanami Festival annually, an event celebrating Japanese-Irish culture and I volunteer at Dublin Comic-Con, assisting in various tasks to ensure the smooth operation of the events including event setup, attendee assistance and coordination of
  • Learning Japanese as a secondary language with the goal of reaching N1 language proficiency level
  • Reading books